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| FAQs .. Interacting with us |
:: Interacting with Union Shopper & getting discounts!
I can’t wait, how do I start saving?
If you're an eligible member and you know the item/s you want to buy, it is firstly important to discover how to buy with Union Shopper. How you go about it depends on what you're looking for, e.g. an electrical product, accommodation, or a dentist.
After reading our how to buy page you'll understand exactly how to use our services to maximise your savings. Remember our collective buying power attracts huge benefits exclusively for members. Of course, if you're still not sure where to start just call us on 1300 368 117.
 - How do I use Union Shopper to get access to discounted products & services?
If your union participates and supports Union Shopper, you are automatically able to start reaping the benefits. Upon your first contact with us by either requesting our services by phone [on 1300 368 117] or registering as a member online, your personal secure record will be created with details of your union membership, residence and contact options.
From then on you will be able to use Union Shopper easily and efficiently, and most importantly be in the best position to gain from many great savings, all provided by your Union membership.
To get cracking without further delay, discover what you can source through us, then find out how to buy with our 3 easy steps, and if you get stuck this FAQ page is also a terrific resource.
It is important to present proof of your union membership whenever contacting Union Shopper and any of our preferred suppliers. Simply mention the name of your Union and your Union membership number, or use your Union-issued ID card, or if you're in Queensland use your Union Shopper membership card supplied with our annual Directory of Services.
 - I can’t find what I’m looking to buy, what now?
If you can't find what you want, don't worry! We strive to include all of our currently available services on our website, but it is a big job and constantly changing. After you've logged in, use our search function for immediate results. If you still can't find what you're after, either give one of our friendly consultants a call, or tell us what we're missing. We will do all we can to assist you.
 - I’ve lost my LOGIN or PASSWORD details, what can I do?
No hassles. Your login is made up of your registered email address and the unique password you set. If you've forgotten your password simply visit the Lost Your Password? page and follow the prompts to set a new unique password. If you can't remember your email address, or if you get really stuck, contact us on 1300 368 117 and we'll help you out.
 - Do you send out newsletters?
Yes we do, currently by email only. Produced monthly, every issue is full of the latest deals, news and regular supplier specials - all invaluable information you can't miss! Get your copy sent directly to your chosen inbox simply by setting your newsletter preferences once you've logged in, or if you've yet to register, be sure to complete the relevant section and it will be all set up for you.
 - What is your Privacy Policy?
Union Shopper assures you that we take your information and privacy very seriously. We encourage all visitors to the Union Shopper website to take the time to read our Terms of Use which govern the use of unionshopper.com.au. We strictly adhere to these Terms of Use which include our Privacy Policy and can be read here. It contains all information about what we do and don't do with your details, and how to contact us about concerns you may have with your privacy and Union Shopper.
 - How do I send feedback to you?
Simply submit your feedback using this form. You can remain completely anonymous if you wish, however the inclusion of an email address is essential if you would like us to contact you back.

Yes we do, however it's currently being updated. Please check back shortly for the site map to use with our refreshed website.
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